Frequently Asked Questions

Everything you need to know about shopping with Axeman.ca

How long does shipping take within Canada?

We process all orders within 1-2 business days. Shipping times typically range from 3 to 7 business days depending on your province and selected delivery method.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Do you offer international shipping?

Currently, we focus on serving our Canadian customers to ensure the fastest delivery times, but we are looking to expand to international locations in the near future.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

Are the products on Axeman.ca covered by warranty?

Yes, many of our products come with a manufacturer's warranty. Please check the individual product description pages for specific warranty details and duration.